1. Who this policy applies to
This policy applies to anyone who visits, registers for, accesses, or uses Postrin, including account holders, team members, administrators, and users who connect external publishing accounts to the platform.
2. What Postrin does
Postrin is a platform for preparing content, managing media, scheduling posts, and sending content to supported third-party platforms. We process personal data only to the extent reasonably necessary to operate those functions, support users, and protect the service.
3. The data we collect
- Account and identity data such as name, email address, account identifiers, session information, roles, and permissions.
- Connected account data such as channel, page, or profile identifiers, titles, thumbnails, and connection status.
- Content data such as uploaded media, titles, captions, descriptions, tags, scheduling settings, and provider-specific overrides.
- Technical and operational data such as IP address, browser type, operating system, error logs, operational logs, and action timestamps.
- Support and communications data such as messages sent to support and information needed to investigate or resolve issues.
4. How we collect data
- Directly from you when you register, sign in, upload media, create posts, connect third-party accounts, or contact support.
- Automatically through your use of the platform for session, security, and operational purposes.
- From third-party services you choose to connect, such as authentication providers and publishing platforms.
5. How we use data
- To operate Postrin and provide account, team, content, scheduling, and publishing functionality.
- To authenticate users and manage access permissions.
- To connect, maintain, and refresh third-party publishing integrations.
- To store media, publishing settings, workflow records, and delivery status.
- To monitor security, detect misuse, and maintain service reliability.
- To provide support and improve product performance and features.
- To comply with legal or regulatory obligations where required.
6. Legal bases for processing
Where UK GDPR, EU GDPR, or similar data protection rules apply, we rely on one or more of the following legal bases: performance of a contract, legitimate interests in operating, securing, and improving the service, compliance with legal obligations, and consent where consent is specifically required.
7. Sharing of data
- With authentication and core service providers, including Clerk.
- With hosting, infrastructure, and storage providers.
- With connected third-party platforms such as Google, YouTube, and other supported providers when enabled.
- With service providers that help us operate, secure, or support the platform.
- With legal or regulatory authorities where disclosure is required by law.
8. Cookies and sessions
Postrin may use cookies or similar technologies for sign-in, session management, security, and essential product preferences. Blocking essential cookies may affect how the service works.
9. Data retention and security
We keep data only for as long as reasonably necessary to operate the service, maintain operational records, support users, and meet legal or security obligations. We also use reasonable technical and organizational safeguards, including access controls, protected token handling, and operational logging.
10. Your rights
- Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or request portability of certain personal data.
- You can send data-related requests to support@postrin.com.
11. Changes to this policy
We may update this Privacy Policy from time to time. If we make material changes, we will publish the updated version on Postrin with a revised effective date.